• How do I know that my booking has been cancelled?
  • How do I find out if a hotel has a certain facility, e.g. a lift?
  • How can I know that the hotel offers a shuttle service and how can I book it?
  • How do I know if the hotel has parking facilities?
  • I will be arriving late in the evening at the hotel. Can I still check-in?
  • How can I request an early check-in or late check-out time?
  • Can I book a hotel for day use?
  • Can we put an extra bed in the room and accommodate more people? Is there an extra charge?
  • Do we pay an extra fee for the reservation?
  • Do I have to pay any fees when I cancel my reservation?
  • Why should I book early?
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